The Waterbury Times|Published Dec 15 2025

Message via City Hall Mayor Office

Waterbury-Despite frigid temperatures, Waterbury water crews worked throughout the day on Thomaston Avenue installing a bypass valve, a critical step toward restoring water service citywide.

City officials report that the pipe has been successfully welded and is now watertight. Water is expected to begin flowing later this evening. Once flow starts, it may take several hours for water to fully move through the system and reach homes.

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What Residents Should Do When Water Returns:

To help speed up the process and protect home plumbing, residents are encouraged to:

1. Open a bathtub faucet when water begins to return
   • Leave it open until air stops sputtering from the line
   • Bathtubs are recommended due to expected sediment in the system
2. After air is released, residents are asked to:
   • Shut water off temporarily
   • Allow storage tanks to replenish
   • Give the system time to stabilize citywide

City officials thanked residents for their patience and praised water crews for working under extremely challenging and cold conditions to safely restore service.

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Waterbury Times will continue to provide updates as restoration progresses.

The Waterbury Times